Hydropool Hot Tubs and Swim Spas

Pioneering features, premium quality and endless pleasure
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Graham WoolmoreGraham Woolmore
11:36 29 Jun 24
I called hydropool Surrey for some advice regards chlorine levels in my hotub. Adrian Thank you so much for your help it was very appreciated 5* customer service.
Jo HilliardJo Hilliard
10:51 17 Jun 24
Adrian has been fantastic! Had a slight hiccup with the pool which Adrian sorted out without any delays or problems. Would highly recommend Surrey Hydropool.
pippa-may kingpippa-may king
19:38 16 Jun 24
Recently purchased a swim spa, everything was perfect and couldn’t have asked for better customer service. Thanks too Adrian and his team, everything was seamless and would highly recommend this company! - Rachel & Tony
Ali FlynnAli Flynn
08:11 05 Jun 24
Absolutely love my Hot Tub and Hydropool were helpful from start to finish. Their knowledge and advice was invaluable and their aftercare second to none. Would highly recommend.
Boghos BoghossianBoghos Boghossian
17:09 25 May 24
Adrian and his team were a delight to work with. I also did quite a lot of research and tested a few hot tubs. Hydropool came on top and we are very happy with our investment. It transformed our lives. Thank you Team!
David WalkerDavid Walker
17:07 27 Apr 24
Extremely helpful, knowledgeable and patient. Adrian's main concern was that we chose the right pool for our needs. Adrian provided us with details of reliable and expert installers such as Grandscapes and Hot Tub Medic. The Hot Tub was delivered and installed within a matter of weeks. As you can see we are very happy with the outcome! We would like a swim pool next!
Richard StanierRichard Stanier
16:44 13 Feb 24
Simply one of the best decisions we have made. We purchased a Hydropool Hot Tub from Adrian some 2 years ago. We use it almost daily all seasons. I have just had a service done and swung by the he Addlestone showroom this week to pick up some sundries / consumables. A seamless service from start to finish. The Hydropool Tub has been flawless / reliable. The quality of the product, in particular insulation performance is exceptional when compared to others I researched. I cannot recommend these units highly enough. RjS
Muks SMuks S
20:45 19 Nov 23
I very rarely write reviews but I am compelled to share our fabulous experience with Hydropool Surrey. We first visited the showroom during a break from lockdown on a visit to the adjacent garden centre. We were warmly invited by Adrian to explore for our first time the world of Swimspas. No pushy sales just a genuine interest to explain the products. For many years we had thought about the dream of having a swimming pool. We visited three times and wet tested the 19DTAX Swimspa before committing to its purchase. We wanted to incorporate it into a project with an adjacent outbuilding. We had sound advice on the pros and cons of fully sinking it into the ground but persevered with the latter for aesthetics. Adrian came to visit our home in NW London more than once and was helpful throughout the design stage. The project was significantly delayed by planning which is not unusual in the last few years. The company was unbelievably patient and kind. We finally broke ground this spring and our project was completed this summer. Adrian was amazingly helpful and kept abreast of the project and liaised with our teams. It was a delight to see him on the day of delivery on a muddy wet morning. He was helpful all the way to its commissioning and still provides aftercare and advice. Was it worth it? Absolutely. More so that we were fortunate enough to choose Hydropool Surrey. There are competitors out there that we visited. From our experience you won’t find a Hydropool dealer as conscientious and caring as this team. Our sincere thanks especially to Adrian. Our kids can vouch for this!
15:52 25 Oct 23
I have just spoken with Adrian the owner of Hydropool Surrey who was incredibly helpful to me by taking time out of his day to call me straight back and diagnose/solve my issue. I genuinely wish I had purchased my swim spa through him originally. If only all businesses offered customer service like Hydropool Surrey, the world would be a happier place! Thank you so much. Amit
Joshua Ofori-DeiJoshua Ofori-Dei
18:07 06 Oct 23
Adrian was extremely helpful with helping me set up my hot tub. He was extremely professional and knowledgeable, making it extremely easy for a novice like me to safely set up and operate my hot tub. He was patient and took the time to respond to any questions or concerns, and went above and beyond to ensure understood what we needed to do. I will definitely be purchasing all the products I need in the future from him.
H. AshH. Ash
10:10 29 Sep 23
Adrian and the team were excellent from start to finish. They recommended then worked closely with a landscape gardener to fit our pool into a complex garden project with tricky access, then provided excellent support when we had questions getting it up and running. When a part needed replacing they got it done at no cost within a day, and have done a few video calls teaching us how to get the best out of the kit. Highly recommend!
Peter MPeter M
10:06 28 Sep 23
I very rarely do reviews but after two years of swimming all year round it only seems fair. The pool is great but Adrian is the key to this business, great honest selling and always available for service and support.
Nick LeeNick Lee
17:13 14 Aug 22
Fantastic and beyond our expectations is the bottom line.We have been looking for some time, we have a lap pool overseas so have experience of managing a pool. I am a diver, my wife a Physiotherapist. In our LogCabin we wished to transform this into an Aqua aerobics and Hydrotherapy pool.Adrian and his team were fantastic, we visited booked a test swim, and immediately could see this was going to be so much more fun than a simple lap pool and way easier to maintain. We signed the deal in the pool and two weeks later was being installed!We had an old Lazy-Z Inflatable hot tub so decided to add a Serenity 670 Platinum Hot tub together with the 17AX trainer to extend the Hydrotherapy and swim spa experience.We have now had the combination for 4 months and we are so pleased with the package. The swim spa is so much more than a lap pool. There is so much more you can do in a swim spa than a simple swimming pool. There is quite literally endless options, exercises, aqua aerobics, and even plane old swimming! You can have still water with the wide range of aqua floats available, or have a river of water flowing. One obvious difference is the water is moving. So lovely to swim and exercise in moving water that you can control in an infinite ways the speed, directions, turbulence etc. Gives quite a difference experience to a static swimming pool.Swimming against the swimspa gives a good workout, which can be done with or without googles or even a snorkel!It offers so much more options for Aqua aerobics and hydrotherapy than a plain pool. There are just endless options, with finely controlled pool temperature. Very little water actually splashes over the sides, it is well designed to keep the water inside the pool.The addition of a TV in the room enables on line aqua aerobics tutorial and training to be undertaken. We are looking at introducing Aqua Cycling to the exercise programs.I am so pleased we choose a Swim spa over a standard pool. The swimming experience frankly is way more fun than our lap pool. The pumps are plenty powerful but equally very finally adjustable. I cannot as a strong swimmer beat level 9 or 10!The addition of the Jacuzzi seats and jets at the back is really nice. Relaxing while others exercise or simply resting.The surfaces of the Serenity and Swimspa are really smooth to feel. The amazing number of jets, air vents and options of seating, make the options of Tranquility spa relaxation so much more. The Tranquility pack with aromatherapy oils is amazing and so relaxing for people.Maintenance is super easy. The High pressure filtration system with ozone and UV works really well. Yes we have to keep a watch on the levels with dipsticks and we were recommended the Digital Trutest device. This device uses dipsticks and gives a digital readout of the levels- so super accurate and easy to keep a log.We have two Mitsubishi Lossnay Heat recovery units to remove the humid air without loosing or gaining heat. These are cheap to run and prevent any condensation or damp problems. In addition a standard Air conditioner keeps the room cool or warm depending on the time of year though not often needed to be honest.As far as electricity costs - the insulation is so good, that frankly we have not noticed it on our electricity bill, we keep swim spa at 32C and Hot tub 38C. Contrasting with our concrete lap pool that looses heat and is expensive to run.We are so grateful to the team at Hydropool for being so honest, so knowledgeable (we delved deep into the science which gave me great confidence the team knew what they were talking about). So helpful and arranging such a quick install was brilliant.We are super pleased we took the quick decision to invest in the two pools providing a great service.Thank you Adrian, Jonathan and the Team.Nick and Michele

Our Product Range in Surrey

Whatever your need, our hot tub and swim spa company can provide. Our luxury hot tubs are the best on the market and perfect for your home.

Enjoy all year round with our self-cleaning technology and luxurious hot tubs, or take advantage of our Swim Spa range with innovative hydrotherapy pools that leave you feeling relaxed, rejuvenated and revitalised.

From Swim Spas for training and rehabilitation to Hydropool Hot Tubs for hydrotherapy and relaxation to enjoy with friends and family, we’ll surpass your expectations.

Check out our finance page for hot tub prices and offers.

Self-Cleaning Hot Tubs

Enjoy your luxury hot tub without the worry of cleaning.

Our Hot Tubs in Surrey are built to the highest standard of quality. Our Self-Cleaning systems are designed to deliver results without compromising on quality or luxury.
Our technology cleans 100% of your water every 15 minutes, allowing you to have uninterrupted fun in your hot tub.

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Serenity Hot Tubs

Our Serenity hot tubs are made in Canada and have superior insulation.

In addition to being inexpensive to run, these hot tubs are also ergonomically created to promote wellness and health. They feature state-of-the-art hydrotherapy for maximum therapeutic benefits.

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Swim Spas

Our Swim Spa system is inspired by NASA technology. That means your Swim Spa is 26% more efficient than our competitors.

To truly experience our swim spas and hot tubs, we invite you to visit our hot tub and swim spa showroom in Surrey.

There you’ll be able to view our range of luxury hot tubs and swim spas and discover features and benefits that come with them.

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What Customers Say About Their Experience With Us

Latest News

For the latest news, advice, tips and insights into hot tubs and swim spas, the Hydropool Surrey blog is the place to be.

Transform Your Hot Tub into a Refreshing Cool Plunge Pool for Hot Weather

When the summer sun is blazing and temperatures are soaring, your hot tub can be more than just a place…

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A Guide to Using Swim Spa Covers

Swim spas are the perfect way to swim to your heart’s content in the comfort of your own home. To…

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How to Operate a Swim Spa in Hot Weather

As the temperature rises, there’s nothing quite as inviting as a swim spa in your garden or home. Swim spas…

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Frequently Asked Questions

Whatever questions you have about buying a luxury hot tub or swim spa for your home, we’re here to answer them. Some of our most frequently asked questions are right here.

Hot Tubs are left at room temperature so that they are ready to use when you want to use them. They take approximately 8 hours to heat up when you fill them for the very first time, but it does depend on the water temperature and the air temperature.
We can install your hot tub for you, and we make the whole process simple. Our range of bespoke hot tubs can be installed almost anywhere, but they are usually installed outside. Wherever you want your hot tub to go, it must have a solid, level base and a power outlet nearby. We can advise you on the most suitable place to install your hot tub if you are unsure.
Our high-quality luxury hot tubs are made to last many years, and they should last anywhere up to 20 years. However, this will depend on how well you care for your hot tub, so make sure you carry out proper maintenance. Remember, all of our models have a 10-year guarantee for your peace of mind.
Hot tubs don't actually make you tired, they'll help you feel relaxed after using one due to the combination of hot water and massaging water jets. Hot tubs are incredibly soothing and a great way to help you relax after a long day.
Kids love our hot tubs. However, it’s generally recommended that they don’t use them below the age of five because children are not as effective at maintaining their body temperature as adults, which could lead to overheating. Even when your child is over five, make sure they are supervised by an adult at all times. Children should never use a hot tub without adult supervision. We would suggest that the temperature of the water is a bit cooler for young children.
Deals on hot tubs can be found throughout the year. However, most sales take place during autumn and winter. This is because most people think about buying a hot tub in summer to enjoy the long, warmer evenings.
You’ve probably seen professional divers in competitions using hot tubs. Diving pool water is very cold, and hot tubs help divers stay warm and focused. Air temperature is often quite cool in large competitions, and hot tubs allow divers to relax in comfort and keep their muscles loose while they wait.
A resistance swimming pool is another name for a swim spa, like our range at Hydropool Surrey. These are small pools, often much smaller than standard swimming pools, that have a swim current. You can swim against the resistance created by the current and cover long distances even in a small space.
An endless pool is another name for a swim spa. They have a strong current that can often be adjusted based on your needs, and you swim against the current but don’t actually go anywhere. This means you can swim as far as you want without having to stop or change direction like you would in a standard pool.
Endless pools, or swim spas, are designed to be used in any weather. While this may depend on the brand of pool that you choose, our swim spas at Hydropool Surrey can be used all year round.
Most people simply wear their normal swimming costume, swim shorts or bikini in their hot tubs or swim spas at home. Whatever you choose to wear, make sure it is properly rinsed so the detergent does not get into the water, which can cause foam to appear.
Hot tubs come in a wide range of sizes. If you look through our collection of hot tubs, you will see that the smallest model, the 395 Gold, measures 85” x 65” x 30”, while the largest model, the 970 Titanium, measures 110” x 94” x 39”. Our other models fit somewhere in between these measurements, so there is a size for everyone.
Plug-and-play hot tubs are smaller and less-powerful hot tubs that you can plug into your electricity socket and start using right away. Their maximum power is 13 amps. They are simpler and cheaper, but the experience of using them is inferior because they have fewer pumps.
People have been enjoying hot baths for centuries, but the first modern hot tub using hydrotherapy pumps was invented in 1968 by Jacuzzi, and hot tubs are now popular all over the world.
Foam can sometimes appear in your hot tub, but this usually means something is not quite right. Foam occurs once detergent get into the water via your swim wear, the best way to avoid this is to rinse your swim wear prior to using the Hot Tub.
When you are not using a hot tub, it will still make a bit of noise. This is because hot tubs need to stay clean even when not in use. This means water needs to be filtered at all times. However, some models are noisier than others. Our range of hot tubs at Hydropool Surrey are designed to be as quiet as possible to reduce disruption.
Hot tubs are very heavy and you should not attempt to move one yourself. If you do need to move your hot tub, make sure you get specialist help. The hot tub should be completely empty, and a specialist can then make arrangements to move your tub safely and avoid causing damage to it.
We have a wide range of hot tubs to choose from in several sizes, including models for three people right up to models for nine people. To give you an idea of the sizes, the 3-person 395 Gold Hot Tub mesures 215.9cm x 165.1cm x 76.2cm and holds 753 litres, while the 9-person 970 Titanium Hot Tub measures 279.40cm x 238.76cm x 99.06cm and holds 2,003 litres.
Hot tubs are great for relaxation. The combination of heat and water jets that massage your body can help to relieve stress, soothe headaches and help you unwind after a long day. Best hot tubs like Hydropool Surrey may even offer health benefits, and you may find that you can sleep better after relaxing in a hot tub. Perhaps the most important benefit is that hot tubs are simply a pleasure to use.
We make your hot tub delivery easy. When you order your hot tub, simply arrange a delivery day that is suitable for you, and we will take care of everything. We will make sure it is delivered on the chosen day, and we will install it for you too. If required we can carry out a site survey prior to delivery to ensure the delivery will be as simple as possible on the day. Should a crane be required we can arrange this for you and will be there on the day to ensure everything runs smoothly.
We offer several hot tub models, and their depth varies. However, most of the hot tubs you’ll find here are under one metre deep. Even smaller models are deep enough to ensure you can immerse yourself in the water. For example, the 3-person 395 Gold model has a depth of either 76.2 cm or 93.98cm; the shallower version has been designed to fit through doors & narrow gates.
Hot tubs are quite heavy, especially when they are filled with water. The exact weight of your hot tub will depend on the model. Our smaller 3-person models weigh in the region of 1,000 kg, while one of our largest models, the 970 Titanium, weighs 2,651 kg.
Our luxury hot tubs in Surrey are some of the best on the market, and they are known for being quiet. All hot tubs have to make some noise when they are switched on due to the motor powering the water jets, but at Hydropool Surrey we provide some of the quietest models you can find. You can also program them so the filtration cycle runs when you want it to not to disturb you at night.