Premium, No Compromise.
Fantastic service from Jonathan and all the team at Hydropool Surrey, very responsive to all my questions, fast and professional service from initial call to installation.
Not only did Jonathan return my missed call *on a Sunday* but he helped me figure out the issue within minutes. Simply outstanding service from an outstanding human being who clearly knows his stuff. Thanks again - very much appreciated and highly recommended.
I have a daughter with special needs and had been looking for an affordable hot tub that ticked all the boxes. After viewing it in the showroom and listening to their advice I could see it would be perfect. Really swift delivery and installation and I have to say I love it! The jets are really powerful and well positioned. Seeing the joy on my daughter’s face when she’s in the water is priceless and it’s thanks to Adrian and Jonathan for selling it to me at a very competitive price. Would highly recommend.
Adrian was very responsive in helping to quickly source a replacement part for our existing Hydropool hot tub. Whilst parts replacement is not their core business Adrian was very friendly and helpful, so it was a great service for me as a customer to be able to use my local Hydropool supplier in Surrey. I am sure Adrian and team at Hydropool Surrey would also offer a helpful and professional service in providing and installing new Hydropool hot tubs.
We're very pleased with the service and advice provided by Adrian. We hit a few issues with the delivery but these were all resolved and Adrian provided a 5 star service from start to finish.
When we decided to have a hot tub we were advised to go top quality. So we went to Adrian (Hydropool Surrey) and we’re not disappointed. We visited them in Clifton Garden Center. We chose model that suited our requirements & had it installed Sept 2021. Great help & advise and installation was seamless. We use it all year round, it’s fantastic after a busy day at work as it washes away stress, totally recommend these guys.
We recently purchased a hot tub from Adrian. Adrian is very knowledgeable, and not pushy, but very responsive and helpful. They are doing private, socially distant, appointments and have some great deals on stock they bought in for the Ideal Home Exhibition, so well worth a visit if you're considering a hot tub. And our hot tub is arriving next week so brilliant turn around times if you get one in stock! Can't wait!
Adrian was highly professional and talked us through all options to suit our budget. He was genuinely interested in finding us the best option and was not pushy.
He carried out home visits before and after installation, and was attentive to our needs. We settled on a hot tub with a wellness program, due to the numerous health benefits.
I thoroughly recommend Adrian at Hydropool Surrey for any of your hot tub requirements.
Excellent product and excellent service/support. I would fully recommend Hydropool Surrey if you are looking to buy a quality hot tub.